I took my 16 year old, lethargic dog in without an appointment(we were new), they saw her after about an hour and a half ... the front staff made me feel guilty for coming in but they did try to take good care of her once we were in the treatment area. The one thing I don't like about any vet is when they won't treat the animal in front of the owner.
The entire staff is committed to caring for our pets as if they were their own!!
This was our family vet for three years. I only switched to a new vet because we moved. Every time we went into the Always Compassionate office, it was a minimum of a 30 minute wait regardless of appointment time. Pretty irritating. This even happened when we went just to see a tech to get our dogs glands expressed which should be a 5 minute appointment. But if you're a good vet, I can put up with that. However, when my cat had a life threatening condition, they could not see him immediately but instead offered a late day appointment 6 hours later telling me to go to emergency "if I thought it was necessary." Since I'm not a vet, how would I know for sure if it necessary? I ultimately did decide to take my cat to the emergency vet where it was discovered he had a life threatening urinary blockage requiring immediate attention. If treatment was not started immediately, kidney failure and death could have resulted. Since "Always Compassionate" is clearly not always compassionate, I'm switching to a new veterinarian for my two dogs and cat.
We absolutely love AC Vet Care and would never take our dearly loved dog anywhere else!! We have been so pleased with the level and quality of care she has received. Dr. Werner has consistently showed so much compassion and sensitivity to our dog over the years that we couldn't imagine ever taking her anywhere else. I've heard great things about all of the Drs there, but we especially love Dr. Werner and always request her. The tech staff are all friendly and kind as well. The waiting room and exam rooms are all very clean and well cared for. We never dread our vet visits and I trust Dr. Werner completely with our dog's care. Highly, highly recommend!!!
Went above and beyond to diagnosis my pup. Have a great relationship with all of the staff. When I can't make the check up appointments Dr. Terlesky will talk to me on the phone during the exam. Wouldn't go anywhere else!
Always Compassionate Veterinary Care is a US Veterinary Care based in Pittsburgh, Pennsylvania. Always Compassionate Veterinary Care is located at 4701 Clairton Blvd, Pittsburgh, PA 15236, USA.
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