Convenient location for business visits. Rooms are well appointed and clean. Service is good. Would definitely recommend. I have not tried either of the restaurants in this hotel, so I can't comment on the food.
Many other hotels to choose from in that area .... best advice is to try a different location.
Modern, clean, and quiet hotel in downtown Pittsburgh. The location is great with many nearby restaurants. The room was large, clean, and quiet. Bedding was comfortable, and bath amenities were good quality. Perfect hotel for business or for leisure.
Nice facility. TERRIBLE customer service. Checked out earlier today - still haven’t been emailed receipt. All the front desk staff seemed pretentious. Maid service was incompetent. The 2 complimentary bottles of water to Hilton Gold members never got delivered. None of these may seem like a big deal (& those are just a few) but compounded together, this is one of the worst Hilton experiences I’ve had in a long time.
All this for $600 per night. The shuttle service was awesome and the location was great.
Clean rooms and they looked pretty nice. The parking situation sucks, but it is downtown so what else do you expect. The staff was friendly and answered any questions i had and acted like normal people rather than trying to follow a script. They just seemed comfortable to talk with and were helpful as well. I recommend this hotel if you plan on walking around downtown and exploring there.
Poor experience. Booked a "Junior Suite" and found a small room with one bath, imitation wood flooring made of cheap plastic, a very small love seat that folded out to reveal a thin, uneven mattress that did not fit a teenager. The extra blanket found in the closet had not been washed in what seemed to be years (it shed everywhere). The staff were friendly but would not accommodate us with a cot or blowup mattress stating that their pump didn't work... no door between the bedroom and living room... wonderful when you're traveling with children.
Hilton Garden Inn Pittsburgh Downtown is a US Lodging based in Pittsburgh, Pennsylvania. Hilton Garden Inn Pittsburgh Downtown is located at 250 Forbes Ave, Pittsburgh, PA 15222, USA.
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