This store is completely incapable of helping anyone that goes here. I went here in december and had to wait for an employee mean while there was one standing taking names..... if that was a real job wed all be rich am i right? but i was charged $53.80 and then found out in JANUARY a month later literally a month. it never went through and was now charged. I did contact the main headquarters of PANDORA and got no were other than a 25 dollar gift card. when i receive it i will shred it because i will never buy anything from here again. the person i talked to was like "OH WELL ITS OUT OF OUR CONTROL" THEIRS NOTHING I CAN DO other than a gift card" yes I was told that to me a consumer that had bought from your store. and you could have taken 25 off of my transaction for my inconvenience. Because now i had 53.80 robbed blind of me after i made a purchase a month ago and was never charged till now. there has tro be a crime against this. and also i had to borrow money from my family because i was low on money and couldnt pay my car insurance for the month. so pandora think next time you wanna NOT offer help. and by the way im a 16 year old boy who works my a** off for money and to live and you guys scammed me blind. i will never be at this store nor wil i ever make another purchase from here again or online.
I went in with a charm an ex boyfriend gifted me recently, and no longer wanted to even look at it. I asked to exchange it for another charm and the store manager was very nice and allowed me to exchange it just this one time. Very grateful she understood my situation. she did not HAVE to let me exchange but let me do it anyways. I got a charm that I love and was very happy with how nice they were towards the situation!! KATI helped me pick out a charm that I love and she was very nice!
Waiting 30 mins to pay for a charm that ive alredy got picked out. Customer service only an idea here, not a reality
Pandora is a US Jewelry Store based in Pittsburgh, Pennsylvania. Pandora is located at 1000 Ross Park Mall Dr, Pittsburgh, PA 15237, USA.
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