I took my grandfather's Rolex there to replace the crystal since it was cracked. A few weeks later I noticed condensation in the watch face, and i immediately took it in to another jeweler since I was out of town. Turns out, instead of putting a new crystal in, the "professionals" replaced it with one that was cracked under the bezel and glued it into place causing it to leak. They refused to admit any wrong doing but they did refund my money then asked me to leave the store. If you have any precious valuables, I suggest you take them elsewhere.
Called me informing me that my OysterQuartz was finished having 2 links installed. When I put my watch on it was not fixed. Orr's staff proceeded to tell me it was fixed and point out the 2 links that were added even though I told them they were wrong. They eventually found my 2 links and I have just missed a call from them. We will see how it works out!!!!
I worked with Rosie and Duane to design a customized emerald setting and the results could not have been better. Rosie was tremendous in discussing emeralds, sizing, pricing, etc... and made the whole experience very comfortable. Duane designed a wonderful setting that maintained the vintage feel of the ring.
Awesome service by Haris Hodzic! He is extremely knowledgeable, very responsive and made the entire transaction seamless. I will definitely recommend Orr's and plan to revisit for any future purchases
Last year my fiance got my grandmothers ring repaired here, and it turned out beautiful. I feel as though it was repaired with the highest possible quality, and all of the sales people there were extremely friendly. We have been back to Orrs since, and have always had a good experience.
My fiancee adores her ring so much we're going back to Orr's to create my wedding band!
Orr's Jewelers is a quality establishment through and through, highlighted by it's outstanding staff. When I wanted to have my great grandmothers ring customized as an engagement ring for my now fiancee, the staff at Orr's exhibited a terrific personal and professional touch.
Orr S Jewelers is a US Jewelry Store based in Pittsburgh, Pennsylvania. Orr S Jewelers is located at 5857 Forbes Ave, Pittsburgh, PA 15217, USA.
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