I walked in the cold to get my pizza and it was already paid for online. So I felt like I should get what I asked for since he refused the refund. He told me that adding the pepperoni was going to cost him money and then complained how he had over 200 orders. So I don't see how that was costing him anything. He argued with me for about 10-15 min and threatened to call the police on me. All I wanted was the pepperoni or a refund and he was so nasty and rude to me. I told him that I wasn't leaving until I got what I wanted.
NEVER AGAIN! This is by far the worst pizza shop in town! The owner is the most disgusting human being I have ever met in my life. I'm a college student and a family ordered a pizza for me through the website. I wanted a pepperoni pizza, but because the website is very confusing. When I arrived to pick it up, it was not what I wanted. I asked the owner nicely if he could fix it by just adding the pepperoni and that I would pay extra. The owner refused to fix it and I then asked for a refund because I don't eat plain cheese pizza and he refused to give me a refund. The owner blamed everything on me and said that it was my problem and he didn't want to fix it.
Wow, order says delivered on the website and nothing arrived before 1h30... When called they were utterly rude! Incredible! We just want an update, delays cam happen but just be serious with it goddammit!
I recommend the pizza . Nothing else is worth eating .
Overall, this place is horrible and the owner needs to learn about customer service. I will never return.
This is my go-to downtown bar. I'm in the service industry and their food is awesome, the bartenders are great, and I love the low-key atmosphere. A great spot downtown.
I'm surprised the obvious value proposition isn't brought up in the reviews. This is the only place that is open until three am Fridays that delivers.
A neat place close to market square, for a pizza and a drink. The place isn't an upmarket place and neither is it very clean. It's good for a quick bite .
The hoagies are superior here. Recommend ditching the veggies (for all to go orders in all pizza shops... less soggy).
Genoa Pizza Bar is a US Meal Delivery based in Pittsburgh, Pennsylvania. Genoa Pizza Bar is located at 111 Market St, Pittsburgh, PA 15222, USA.
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