Ordered a steak wedgie, got 2 shreds of steak had to dig through all the veggies that they piled on to see the steak. Couldn't taste nor see the steak. Called and told them there was no steak on my STEAK wedgie and he told me next time order extra! First off why would I order from you again, 2nd why do I have to order and pay for extra steak when there should have been more than two shreds of steak on it in the first place!! To top it off the wedgie was cold when it got here! Don't order a steak wedgie from there you'll just be getting a veggie wedgie.
We order from them all the time and tonight the manager messed up my order and then tried to charge me to bring my food that he didnt send not ordering from them anymore. Im a manager at popeyes and you never charge the customer for your mistake. Bad business.
I just ordered a steak hoagie from them while at work. My coworker ordered Italian we usually cut them in half and split them. I go to cut mine and there's hair inside. I immediately call them and the ask, "what kind of hair is it?" Really? Human hair. Then I tell him how I found it and I go to look again I see ANOTHER hair. I tell him and he says, "No ma'am that's impossible can you describe the hair" Excuse Me? I proceeded to tell him it was a straight brown hair. And it's NOT impossible I have very curly black hair with caramel highlights. I have NO reason to lie. We order from this place ALL the time at work and give them tons of business. He says they will bring another and to hold on to the hairy one. So that was an hour ago, they haven't delivered anything. DO NOT ORDER FROM THEM. When they mess up an order they can't even apologize for it. And they try to make you out to be a liar. HORRIBLE CUSTOMER SERVICE
I'm going to stop ordering from here. I almost always order extra cheese on my pizza; not only do I NOT get it (but they charge me the $2.99 for it!!) but there's not much cheese on it at all. I took a photo of the "extra cheese" pizza just delivered and I wish I could post it so others can see. Folks, I'd rather have the item you CHARGED me for that the "free" breadsticks you send. And the wings, despite getting the sauce in the side, were wet and soggy. Again. I'm done.
Love the pizza always seems fresh. The people are "generally nice". But this time some new woman was working there and her dumb sister was there right next to the counter talking and was VERY rude to me so never paid for my food and just left. Hope this get resolved quickly.
Gennaro S Pizza Pub is a US Meal Delivery based in Pittsburgh, Pennsylvania. Gennaro S Pizza Pub is located at 1728 E Carson St, Pittsburgh, PA 15203, USA.
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