My husband and I went to AAA Ft. Couch Road to obtain International Driver's Permits. We waited only a few minutes when we heard our name called, however we could not tell which agent called us as they were all standing behind tall computer screens. We finally figured it out and approached Elizabeth. She did not greet us at all, not even with a smile, but just barked, "Both of you?" We said yes and she again barked, "That will be $57.12." I gave her my credit card and while she was processing the transaction, she asked "Did you bring your photos and filled out forms?" We said no, as we had called ahead and were told we only needed to bring our valid PA driver's licenses. She slapped the forms down on the counter, told us what lines to fill out, where to sign, took our licenses and the forms and told us to go to the chair with the white sheet on it. She came over with a camera, (still without a smile or one word of friendliness), took our photographs, and told us to go back and sit down. We were relieved when she called us one last time with our completed IDP's and we could leave the unpleasant experience behind. She did say thank you when we left. Unfortunately, it was too little, too late.
Other services like - Getting a passport photograph and Signature from the Notary were prompt as well.
Convenient location, but the service is not what I have experienced at other AAA. They have a bit of an attitude here. Also, long waits.
Had to update a new EasyPass... standard AAA experience, the staff was great though...
Excellent service...very professional and competent.
Thank you again. :)
Am a new AAA member and recently moved to PA - Had to get my PA license plate and registration done - It was amazingly fast. Thank you team AAA.
Aaa Travel Agency is a US Travel Agency based in Pittsburgh, Pennsylvania. Aaa Travel Agency is located at 160 Fort Couch Rd, Pittsburgh, PA 15241, USA.
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