Bad service. Rudely, bad attitude. Made me feel unwelcome.
Oh also, I couldn't tell whether this individual was a woman or a man that is why I use the quotations.
Friendly staff told me the times they were open and so I updated them on the "map", Thank You Sir!
I want to say it was a female but I am not 100%
Great selection and great service..great great shoes..
I & my mother walked in to this store at the end of our shopping trip & lunch, for me to browse at new footwear. I decided not to purchase as there wasn't anything of interest to me, so upon leaving the store with my mother & several others at the same time, the door alarm went off obviously alerting a potential security breach to put it politely. To my dismay as we walked away from the shop unit the "Manager" approached my mother & asked her to return to the store. Upon approaching my mother "she" was very aggressive in "her" approach so I asked "her" to be careful with my mother as she is a older lady, Pensioner.
What "she" doesn't see is that my mother has a heart condition & can very easily be triggered by severe levels of stress. I see that Footlocker have a certain urban street approach to their marketing & quite clearly this approach is geared toward their staff, as when I left the shop after all this it was as though myself & my mother had been subjected to some street behavior that you see taking place between certain individuals who stand out in public to say the least. I avoid these types at all costs & I now will avoid this brand all together as clearly the street is in this shop. Do Not Shop Here!!!
They don't do really good at making people feel welcomed. And they give all their new released shoes to their friends, family and people who pay extra (on the low). So when other stand in line for what is supposed to be (first come first serve) there aren't anymore shoes. It doesn't matter if you are in front of the line when they open the door or if you are at the end of the line. They still won't have the popular men's sizes, because the hold them for friends, family and people who pay extra. I have personally saw well known resellers leave out of the store on Jordan release day with multiple pairs of the newest shoes. Not really fair. Will not go back... I'll save my money for the Southside or Robinson store. Even then I'm not sure if I'll shop with them...
I took my shopping bags of my mother to swipe them through the alarm system & as I knew it wasn't my bags that set the alarm off. The "Manager" then proceeded to raise "her" voice at me "Who are you threatening?" very angrily. I responded with "No One Threatened you." Again "she" started to raise "her" voice & I repeated one more time "no one threatened you" but "she" wasn't calming down, so at this point I had some erratic individual who was much better suited to working in a non descript or for that at least not to be dealing with the public on any level, especially under the guise of a "MANAGER", as clearly "she" has anger issues. This all took place in front of my mother who by now quite clearly was drained by the level of this inadequate individual who did not know what "she" was doing, just by shouting & being this confrontational.
Villa Join The Movement is a US Shoe Store based in Pittsburgh, Pennsylvania. Villa Join The Movement is located at 1729 S Braddock Ave, Pittsburgh, PA 15218, USA.
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