I have been getting massages for years and have been never unhappy until I tried this place, massage therapist was nothing but miserable and mean. When I complained about it, the manager didn't seem too concerned about it beings it's been over 2 week and he still hasn't done anything, so I had to take it to corporate. Nothing but terrible massage therapists and an even worse manager, I wouldn't suggest going there.
Massage was great. Had a free gift certificate. Finally used it. Way too expensive .
I sent my fiancé in there with a 150$ gift card. He use to be a member and had massages at that location before. They front desk associate when I called to book the appointment didn't ask no questions about what specific massage he would like she just said Maggie had an opening. I said ok. Next couple days went past and she called and said Maggie would not be available. She said kiley would be I said ok. He went and filled out his paperwork and wrote down medium pressure. He said that was the worst massage he had. "She was not into the massage did not check in w pressure and could barely feel it "he did not tell front desk. By the way the confirmation call was like a threatening call if u don't show up blah blah blah. The same associate that called him to confirm talked w me about the complaint was extremely rude and did nothing to compromise w me I said could you please put him with someone else I'm not looking for my money back. He said he would give this to his manager. Well a week now and still no call. Very very unprofessional. Would not recommend this location. The lady on the phone did not understand I had a gift card she said is that a pre paid. Very clueless
I am a member in Arizona and pay $59 four one hour massage. I gave a friend an hour massage as a treat and was charged $95 for one hour. Idid this before in Colorado for my friend and was charged $59. I will not be treating anymore at this location at that price. Also, my friend will not be getting a membership either.
Very nice people who go above and beyond for their customers
Massage Envy Uptown Mt Lebanon is a US Beauty Salon based in Pittsburgh, Pennsylvania. Massage Envy Uptown Mt Lebanon is located at 680 Washington Rd, Pittsburgh, PA 15228, USA.
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