The salon was not clean. The nail tech was very nice, but the manicure and pedicure were terrible and expensive. Paid $100 and could have done a better job myself. While getting the pedicure, another nail tech was cleaning some of the tools, dropped one on the floor, picked I️t up and put I️t back in the clean pile without rewashing. I would not recommend this salon to anyone.
Awesome atmosphere. The absolute best massage therapists, especially the very tall therapist. You must get the hot stone massage!
I wasn't going to write a review, but it has been a month and I still cry when I look in the mirror. This will be a long review....I went in about a month ago (after searching for a downtown salon that had late/ weekend hours) I was so excited it was right around the corner from my place. (1st red flag why hasn't anyone recommended a place so close to me before?). I went in looking to become a red head (I believe I used the term Sansa Stark red) I had multiple photos to use as a GUIDELINE (yes i know everyone's hair is different so I asked the Stylist what could we do with MY hair.) She actually said "oh you can it that color , it will be easy) Well 2 hours and $150+ later you could still see my old highlights (i did a double process to ensure it would all be one color) I mentioned this to the lady she said "go home look at in natural light and if you don't like it call me and I can fix it) I called back a week later I couldn't get in with her that week ( I asked if it had to be her and I was told yes) So had to wait another week, no biggie I was just excited to get my hair fixed. When I went back in I was there for 3 HOURS!! and they did 5 different processes. Including a "bleach cap" which she admitted that she left on for to long and damaged my hair. After she dried it I told her it looked the same as when I walked in 3 hours ago. (her response was yeah it does its brown not red) At this point I am in tears. Then she put on a glaze or something which she admitted was temporary. At this point I just want to leave. That is when I was told I was expected to pay (i offered to pay for my haircut but I didnt think I should be expected to pay for my CORRECTED color- that i was told would be "easy" to do. NOW I would have never left the first time if I would have known this. Plus she told me she would fix it, and when i was scheduling the return visit I HAD TO BOOK with her. I have no problem paying close $300 dollars for my hair and spending a total of 5 hours in the chair if when I left I felt like a rock star and loved it. However when I am crying hysterically and clearly upset I have an issue. No manager came over or anything, a different stylist came over and gave me my card and she was the one who told me I was expected to pay. I have been so upset about this for a month and I can't even go anywhere to get it fixed because my hair is so damaged from all the processes she put me thru. (my stylist actually asked me not o cry, she didn't want to get in trouble). also these are some comments i have received regarding my hair color: "what color is your hair? Orange?" "what happened to your hair" and my favorite " your sunglasses match your hair" They were orange sunglasses.....
My massage was incredible, but mani and pedi were definitely not up to par. I'm not sure I'll go back.
Went in for a gel manicure, and was very disappointed in the result. Although the staff was pleasant and friendly, the tools used were not clean, and the polish used was not taken care of well. No lotions, scrubs, or any type of oil was used, like most other places. If I wanted to just have a sub- par nail painting, I would have done it myself at home, not pay $45. Again, very nice staff, but poor quality manicure.
Verve 360 is a US Hair Care Studio based in Pittsburgh, Pennsylvania. Verve 360 is located at 142 6th St, Pittsburgh, PA 15222, USA.
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