Very busy! Long lines
Love this ULTA...service is great and the staff are super friendly and helpful!
I am a woman of color I didn't appreciate the 1 employee at the checkout being dishonest with me the SHADE I wanted was a test but didn't know becuz of the packaging she said "this is a tester let me grab you the real one"....but INSTEAD of saying "sorry we are out of this shade let me check the back or can i help you find something else" INSTEAD she went to where the foundation was and she GAVE me the shade color that was way off my skin color instead you could of givin me the next shade up but no she went 4x darker and ASSUMED I was the darkest shade to me that was so rude, i felt like bcuz i was black that i was automatically the darkest shade in her eyes, I looked in my bag seen the shade she got me, had to turn around go back get a refund and then she says "ILL CHECK IN THE BACK TO C IF WE HAVE THIS SHADE" U should of been did that b4 I made a purchase bcuz I would of left happy that u did your job and tried to help me and I wouldn't waste my time writing a review!
Got my eyebrow butchered at the Brow Bar. I do not suggest going here for brows. Especially when they don't even ask how you want them and then don't even get all the hair that needed cleaning. (Note: I've been getting waxed for 6 years, I know how long my hair needs to be for cleaning, and it would've come out if I had gone elsewhere).
I work near this Ulta so I stop on my way home if I need anything. I have never had any issues with rude or inattentive staff and I have been shopping here since it first opened. I like how open the store is compared to Sephora, their shelves are squished so close together. It's always clean inside the store and the shelves are always stocked.
Ulta Beauty is a US Hair Care Studio based in Pittsburgh, Pennsylvania. Ulta Beauty is located at 1310 Settlers Ridge Center Dr, Pittsburgh, PA 15205, USA.
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